Hi Mike,

This warning is known to come up after executing certain functions right now on the public Main Galaxy instance. The situation is temporary and related to the current high usage load. I just tried this exact function and didn't get the warning, which reconfirms what we know (timing is a factor) and rules out other issues (a true problem with the function itself). Please try the function now, and if you run into the same warning, wait a few minutes, then try again. If it continues or becomes bothersome, consider waiting longer between attempts.

We are monitoring the usage load very carefully and doing our best to mitigate problems such as this one. If your work is very urgent during this peak usage time, a cloud Galaxy may be a good solution.
http://usegalaxy.org/cloud

Thank you for your patience,

Jen
Galaxy team

On 5/17/13 9:18 AM, Michael Axtell wrote:

Hello.  For the last several days the Custom Builds dialog has failed
on the public server (main.g2.bx.psu.edu).  Specifically, User ->
Custom Builds returns the 'Internal Server Error' message, and other
paths to the custom builds tools similarly have been failing for me.
Advice?

Thanks!
Mike


--
Michael J. Axtell, Ph.D.
Associate Professor
Dept. of Biology
Penn State University
http://axtell-lab-psu.weebly.com

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