Dear Dannon,

My name is Lei Yan, and I am a systems administrator at UTHSC.
I installed a Cloud Galaxy on the Amazon EC2 about two months ago, and most functions work well at that time.
http://galaxycloud.genenetwork.org/
But from the day before yesterday, jobs were hung up always. In my opinion, I didn’t find any reasons, because all look correct from Galaxy Admin page (see attachments please).
Would you please help us to check it? I can give you the administrator password if you need.
Thanks so much.


Lei Yan
leiyan2000@gmail.com
UTHSC



On Wed, Nov 7, 2012 at 4:07 PM, Larry Reiter <lreiter@uthsc.edu> wrote:
Dannon,

Maybe you can, but not through me.  I'm just a lowly user and biologist.  You would have to contact the guy who did the installation and runs the server: Lei Yan (leiyan2000@gmail.com)

I would think he would be receptive to some help, so you should mail him.

LTR

On 11/7/12 4:05 PM, Dannon Baker wrote:
Main will complete the jobs eventually, though obviously that's not particularly useful in the context of your class today.  How is your cloud instance set up?  Cloud or local instances should be the best and most reliable option for teaching with and I'd definitely like to figure out why yours failed.

-Dannon


On Nov 7, 2012, at 3:57 PM, Larry Reiter <lreiter@uthsc.edu> wrote:


Dannon,

Thanks for getting back to me.  Both the local cloud install and the main server are frozen.  Well, not exactly frozen.  I can still rename or delete jobs, etc.  I can even switch histories and such, but I can't get it to run even simple jobs - like taking a demo file and running Fastq Groomer.  I realize the load is high today on the main server, but we were able to get jobs to run right up until we tried to MAP using Bowtie for Illumina.  At that point, all members of the class - and me - could not go any further (i.e. jobs are grey and never start to run).  Class ended almost three hours ago.

Does this help?

LTR

On 11/7/12 2:52 PM, Dannon Baker wrote:

Can you describe more about what is broken with your cloud install? 

Regarding main - the server has been under heavy load today and, while it shouldn't remain frozen, might be slow to dispatch and, depending on the type, execute) jobs.

-Dannon

On Nov 7, 2012, at 1:12 PM, Larry Reiter 
<lreiter@uthsc.edu>
 wrote:



Tried to teach a class today on ChipSeq analysis, but the local Cloud install is broken and then the Penn server froze on us.  Is there something I should know?

LTR

-- 
Lawrence T. Reiter, Ph.D.
Associate Professor, Department of Neurology
855 Monroe Ave., Link 415
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Lawrence T. Reiter, Ph.D.
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Memphis, TN 38163

901-448-2635 (Office)
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-- 

      Lawrence T. Reiter, Ph.D.

      Associate Professor, Department of Neurology

      855 Monroe Ave., Link 415

      Memphis, TN 38163

      

      901-448-2635 (Office)

      901-448-7440 (FAX)

      901-448-7443 (Lab)

      e-mail: lreiter@uthsc.edu

      

      Reiter
        Faculty Page

      Reiter
        Citation Index

      Tooth Study