[galaxy-user] downloading problems from main Galaxy

when downloading steps in histories back to my computer the files are sometimes incomplete (by incomplete I mean a significantly smaller size

after processing RNAseq files on main Galaxy I have the memory to download steps or complete histories; this past week I have noticed, in a random way

Problem: that given during the download indicator) Description: that some individual tophat alignments or cuffdiff analyses do not download completely to my computer--sometimes they do, but its random right now Questions: Is there something I can do to eliminate this? Does this have anything to do with how busy Galaxy is? I notice that it sometimes happens even if I try to download one file at a time el linney Duke University Medical Center