That means that the galaxy instance for your cluster didn't start.  It probably should have.  Can you send me (directly, without the list -- it can contain sensitive info) the cloudman log from the admin panel?


On Tue, Oct 8, 2013 at 9:17 AM, Yan He <> wrote:

Dear all,


I just established Galaxy Cloudman on Amazon EC2. I created a cluster named “exon_capture” and uploaded a lot of data to it. After some analysis, I terminated the cluster. The second time I wanted to get access to the “exon_capture” cluster, I created a new instance under the “exon_capture”. However, under this instance, the “access galaxy” button is in grey and not active. I tried several time, but the button was always in grey. Does anyone know what’s wrong? Did I miss something? It may be a very simple question, but it bothers me a whole afternoon. Thanks a lot!



The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

To search Galaxy mailing lists use the unified search at: