That means that the galaxy instance for your cluster didn't start.  It probably should have.  Can you send me (directly, without the list -- it can contain sensitive info) the cloudman log from the admin panel?

-Dannon


On Tue, Oct 8, 2013 at 9:17 AM, Yan He <yanhe83@hotmail.com> wrote:

Dear all,

 

I just established Galaxy Cloudman on Amazon EC2. I created a cluster named “exon_capture” and uploaded a lot of data to it. After some analysis, I terminated the cluster. The second time I wanted to get access to the “exon_capture” cluster, I created a new instance under the “exon_capture”. However, under this instance, the “access galaxy” button is in grey and not active. I tried several time, but the button was always in grey. Does anyone know what’s wrong? Did I miss something? It may be a very simple question, but it bothers me a whole afternoon. Thanks a lot!

 

Yan


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