Colleen;
I am having trouble setting up access to the galaxy cloud instance and may have missed something in the tutorial (I am following this one:http://wiki.g2.bx.psu.edu/Admin/Cloud)
I am able to launch the instance I can access it through ssh, but when I try to access it through firefox or chrome it just times out.
It does sound like something with the security group setting. Could you include a screenshot of what your security group looks like? As a reference, here is mine: http://tinypic.com/view.php?pic=jzy07q&s=7 Did you also remember to select this security group, and not the default, when starting the image in the console? I sometimes make that mistake and then wonder for a while why I'm having connectivity issues. Hope this helps, Brad