Hi Ross,

Please try to connect again now and let us know if you continue to have problems. Our apologies for the inconvenience.

Best,

Jen
Galaxy team

On 9/13/13 11:23 AM, Sobrera, Edwin wrote:

Hello,

I too have been repeatedly receving the FTP error as reads in the subject line of the email when trying to connect. I've done everything possible to end all connections, and still get this error.

Could you advise if there is any other step that I can take to reset connections? I had a file upload going, but it ended about half-way through and notified me to re-try login. I did try the log on again, and ended up receiving the FTP error message and have been unable to connect since (3 days ago).

Thanks,

Ross

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