Hello,

I tried to upload some fasq data but the jobs never started running and I waited over 20 hours. I deleted them but now even very small jobs in the Galaxy 101 tutorial never start running. My colleague tried to execute the same job in the tutorial and it finished in less than a minute, so is this something to do with my account? I'm a registered user and am only using 8.4MB and am only trying to run 1 job. I would appreciate any help. Thank you!