Hi Amit, The pubic Main Galaxy instance has been experiencing intermittent performance issues lately related to upgrades - we posted a yellow banner on the server yesterday to help explain. We do our best to mitigate these to reduce inconvenience but there are still delays at times. We want to thank you (and everyone else!) for your patience - we really think the changes will be worth it and hope you all will, too! I can confirm that there were delays on Sunday, and that they were addressed. You should have seen improvement yesterday (Monday). The best strategy when using the public server remains the same: queue jobs and allow them to process, without deleting and restarting. Queuing jobs serially or using workflows will maximize how much work will get done. You probably already know this, but for others reading who may not, this wiki section describes how to interpret dataset/job states: http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute And as always, using Galaxy in the cloud may be a good alternative solution for those with high-priority work: http://wiki.galaxyproject.org/Cloud Best, Jen Galaxy team On 9/16/13 6:16 AM, Amit Pande wrote:

Dear Galaxy,

I have been trying to run MACS since the past two days but in vain. Could you kindly inform about the problem. My user account : genebuster@googlemail.com <mailto:genebuster@googlemail.com>

warm regards, Amit.

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