Hi Boaz, The NGS queue was believed to be moving yesterday (incorrectly by me), and is now under review again. The grey queued jobs will eventually execute, so I wouldn't delete them quite yet, but jobs are not processing at this time. We will update the banner on the public Main server if this is extended. http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute For high-priority work, a move to an alternate Galaxy solution is an option. A cloud Galaxy is one good choice - this is a sure thing but has associated costs. Other public servers are also potential choices - each has different tools available and other requirements - so check out these and see what may work. Links for you to review are here: http://wiki.galaxyproject.org/BigPicture/Choices http://wiki.galaxyproject.org/Cloud http://wiki.galaxyproject.org/PublicGalaxyServers Good luck, and thanks for the patience during our upgrade, Jen Galaxy team On 10/1/13 1:53 AM, Boaz Shaanan wrote:

Thanks Jennifer, My job is still in the queue, so I'll keep it that way. From other people's complaints, it looks as if it's the mapping jobs that mostly have problems (mine is one like that too - a Lastz run). Any particular reason or just the general server performance issue.

Thanks,

Boaz

Boaz Shaanan, Ph.D. Dept. of Life Sciences Ben-Gurion University of the Negev Beer-Sheva 84105 Israel

E-mail: bshaanan@bgu.ac.il Phone: 972-8-647-2220 Skype: boaz.shaanan Fax: 972-8-647-2992 or 972-8-646-1710

________________________________________ From: Jennifer Jackson [jen@bx.psu.edu] Sent: Tuesday, October 01, 2013 12:27 AM To: בעז שאנן Cc: galaxy-user@lists.bx.psu.edu Subject: Re: [galaxy-user] main galaxy server is down?

Hello Boaz,

Performance should be improved by now. Please allow your jobs to run if still queued. If any error due to fileserver or cluster issues, please simply re-run. Our apologies for these inconveniences, improvements are due very soon!

Best,

Jen Galaxy team

On 9/27/13 2:37 PM, Boaz Shaanan wrote:

...

Hi,

Is the main galaxy server down? Or very sloooow? I have a Lastz job (not too demanding and one that has been run several times before) waiting for a long time already.

Thanks,

Boaz

Boaz Shaanan, Ph.D. Dept. of Life Sciences Ben-Gurion University of the Negev Beer-Sheva 84105 Israel

E-mail: bshaanan@bgu.ac.il Phone: 972-8-647-2220 Skype: boaz.shaanan Fax: 972-8-647-2992 or 972-8-646-1710

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