Hello Eunuka, A job that is "grey" in color means that it is queued. A job that is "yellow" is running - and actual run time can vary. Generally, jobs will begin to run (move from grey to yellow) within a short time period or if the public instance is very busy, within 24hrs. I found three jobs that appear to be yours in the job queue, which means that they are in line to be run (the account is from a slightly different email address). It is important that these are left queued and not restarted, or your jobs will be moved back to the end of the queue. If your work is urgent, a local or cloud instance is recommended: http://getgalaxy.org Best, Jen Galaxy team On 7/9/12 1:17 AM, Yehoshua Enuka wrote:

Dear Sir/Madam,

I am a registered user of the public Galaxy Server (main). Any job I submitted today is labeled as "Job is waiting to run" forever. Could you please let me know the possible reasons?

Sincerely,

Enuka

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