Dear Sir or Madam, I have been attempting to upload a few datasets (>2Gb) for the past few days but I cannot seem to login to the server. This has been the case since the server crashed last week. Could you please restart the ftp server? Many thanks, John -- John R. Clayton, PhD Université de Strasbourg Anopheles Group, CNRS UPR-9022 "Réponse Immunitaire et Développement chez les Insectes" Institut de Biologie Moléculaire et Cellulaire (IBMC) 15, rue René Descartes F-67084 CEDEX Strasbourg France Tel: +33 3.88.41.70.96 Fax: +33 3.88.60.69.22 Email: j.clayton@ibmc-cnrs.unistra.fr http://www-ibmc.u-strasbg.fr/ridi/index.php?cont_id=9&lang=en
On Jun 14, 2012, at 12:17 PM, John Clayton wrote:
Dear Sir or Madam,
I have been attempting to upload a few datasets (>2Gb) for the past few days but I cannot seem to login to the server. This has been the case since the server crashed last week. Could you please restart the ftp server?
Hi John,
From the logs, it appears you're using your Galaxy username rather than your full email address to log in. Please try with your email address, and let us know if it works.
--nate
Many thanks,
John
-- John R. Clayton, PhD Université de Strasbourg Anopheles Group, CNRS UPR-9022 "Réponse Immunitaire et Développement chez les Insectes" Institut de Biologie Moléculaire et Cellulaire (IBMC) 15, rue René Descartes F-67084 CEDEX Strasbourg France
Tel: +33 3.88.41.70.96 Fax: +33 3.88.60.69.22
Email: j.clayton@ibmc-cnrs.unistra.fr
http://www-ibmc.u-strasbg.fr/ridi/index.php?cont_id=9&lang=en
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participants (2)
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John Clayton
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Nate Coraor