cannot download data to Galaxy
Hello, My connection with Galaxy online shutoff last night while I was transferring data to it. When I tried to connect again with Fetch this morning I was not allowed and a message like "Sorry the maximum number of clients for this user are already connected." I have had what appears to be the bad habit of not logging off to Galaxy. I am working on the same data sets with three different computers, I only have one login to Galaxy, so yes, I was logged in on 3 different computers. When I logged off of them, and tried to transfer data, I still got the same message. I realize people might be trying to get around the 250gb limit by having multiple logins--I am not one of them, I am the only user on the three computers I am using. If not logging off when I leave the computer is a problem to Galaxy, I will religiously log off each time I am not using the computer (the computers are in three different rooms in my lab and my lab consists of just me and a tech--I am the only one who knows the computer login for both the computers and for Galaxy). If I have created a problem by being "lazy", I apologize, but I have grown dependent upon using Galaxy online and some new data just came in. Sincerely, Elwood Linney Professor of Molecular Genetics and Microbiology Duke University Medical Center
On Sep 11, 2013, at 9:56 AM, Elwood Linney wrote:
Hello, My connection with Galaxy online shutoff last night while I was transferring data to it. When I tried to connect again with Fetch this morning I was not allowed and a message like "Sorry the maximum number of clients for this user are already connected."
I have had what appears to be the bad habit of not logging off to Galaxy. I am working on the same data sets with three different computers, I only have one login to Galaxy, so yes, I was logged in on 3 different computers. When I logged off of them, and tried to transfer data, I still got the same message.
I realize people might be trying to get around the 250gb limit by having multiple logins--I am not one of them, I am the only user on the three computers I am using. If not logging off when I leave the computer is a problem to Galaxy, I will religiously log off each time I am not using the computer (the computers are in three different rooms in my lab and my lab consists of just me and a tech--I am the only one who knows the computer login for both the computers and for Galaxy).
If I have created a problem by being "lazy", I apologize, but I have grown dependent upon using Galaxy online and some new data just came in.
Hi Elwood, This is not due to staying logged in to the web interface, I believe it's a bug in the FTP server that we're using. I've restarted the server, could you let us know if you're still getting the maximum clients message if you try to connect? --nate
Sincerely,
Elwood Linney Professor of Molecular Genetics and Microbiology Duke University Medical Center ___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
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participants (2)
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Elwood Linney -
Nate Coraor