Re: [galaxy-user] problems loading galaxy histories
Dear Gretel, I am copying this question to the Galaxy-User mailing list, which is the best place to discuss it. Also, see http://galaxyproject.org/wiki/Supportfor other ways to get information. Can you post some additional information to this thread? In particular: * What steps are missing from the histories? Do the steps have anything in common? * Are you trying to view histories that were created on, and have always been stored, on the public Galaxy list; or are you loading a history into that server that was exported from another Galaxy Server? Thanks, Dave C. On Mon, Dec 5, 2011 at 7:26 AM, Gretel Kamm <grtkamm@gmx.net> wrote:
Dear Dave Clements,
I am writing to you because I have been having some problems loading my user histories at galaxy site. I can log to my count but there are just some tracks available (the rest of them are not displayed). I don't know where the problem could be? Perhaps it is the size of the tracks. If that were the problem, I could delete some of them (if I could see them). I would appreciate any help you could give me.
Regard,
Gretel Kamm
--
Lic. Gretel Kamm
INGEBI-CONICET
Vuelta de Obligado 2490
1428 Buenos Aires
4783-2871 int. 15
Fax 4786-8578
e-mail kamm@dna.uba.ar
NEU: FreePhone - 0ct/min Handyspartarif mit Geld-zurück-Garantie! Jetzt informieren: http://www.gmx.net/de/go/freephone
--
Lic. Gretel Kamm
INGEBI-CONICET
Vuelta de Obligado 2490
1428 Buenos Aires
4783-2871 int. 15
Fax 4786-8578
e-mail kamm@dna.uba.ar
Empfehlen Sie GMX DSL Ihren Freunden und Bekannten und wir belohnen Sie mit bis zu 50,- Euro! https://freundschaftswerbung.gmx.de
-- http://galaxyproject.org/ http://getgalaxy.org/ http://usegalaxy.org/ http://galaxyproject.org/wiki/
Hi Gretel, I just read the rest of my inbox. It appears that you are not the only person experiencing problems with the history panel today. Someone from Galaxy will get back to you once we have this figured out. Thanks, Dave C. On Mon, Dec 5, 2011 at 8:44 AM, Dave Clements <clements@galaxyproject.org>wrote:
Dear Gretel,
I am copying this question to the Galaxy-User mailing list, which is the best place to discuss it. Also, see http://galaxyproject.org/wiki/Supportfor other ways to get information.
Can you post some additional information to this thread? In particular: * What steps are missing from the histories? Do the steps have anything in common? * Are you trying to view histories that were created on, and have always been stored, on the public Galaxy list; or are you loading a history into that server that was exported from another Galaxy Server?
Thanks,
Dave C.
On Mon, Dec 5, 2011 at 7:26 AM, Gretel Kamm <grtkamm@gmx.net> wrote:
Dear Dave Clements,
I am writing to you because I have been having some problems loading my user histories at galaxy site. I can log to my count but there are just some tracks available (the rest of them are not displayed). I don't know where the problem could be? Perhaps it is the size of the tracks. If that were the problem, I could delete some of them (if I could see them). I would appreciate any help you could give me.
Regard,
Gretel Kamm
--
Lic. Gretel Kamm
INGEBI-CONICET
Vuelta de Obligado 2490
1428 Buenos Aires
4783-2871 int. 15
Fax 4786-8578
e-mail kamm@dna.uba.ar
NEU: FreePhone - 0ct/min Handyspartarif mit Geld-zurück-Garantie! Jetzt informieren: http://www.gmx.net/de/go/freephone
--
Lic. Gretel Kamm
INGEBI-CONICET
Vuelta de Obligado 2490
1428 Buenos Aires
4783-2871 int. 15
Fax 4786-8578
e-mail kamm@dna.uba.ar
Empfehlen Sie GMX DSL Ihren Freunden und Bekannten und wir belohnen Sie mit bis zu 50,- Euro! https://freundschaftswerbung.gmx.de
-- http://galaxyproject.org/ http://getgalaxy.org/ http://usegalaxy.org/ http://galaxyproject.org/wiki/
-- http://galaxyproject.org/ http://getgalaxy.org/ http://usegalaxy.org/ http://galaxyproject.org/wiki/
Hello Gretel, There was a temporary problem that has now been resolved. The History panel should now load as expected. Jobs will also be started, however the time to start and will likely be longer than usual due to many users starting their jobs at the same time. Very sorry for any inconvenience, Jen Galaxy team On 12/5/11 8:44 AM, Dave Clements wrote:
Dear Gretel,
I am copying this question to the Galaxy-User mailing list, which is the best place to discuss it. Also, see http://galaxyproject.org/wiki/Support for other ways to get information.
Can you post some additional information to this thread? In particular: * What steps are missing from the histories? Do the steps have anything in common? * Are you trying to view histories that were created on, and have always been stored, on the public Galaxy list; or are you loading a history into that server that was exported from another Galaxy Server?
Thanks,
Dave C.
On Mon, Dec 5, 2011 at 7:26 AM, Gretel Kamm <grtkamm@gmx.net <mailto:grtkamm@gmx.net>> wrote:
Dear Dave Clements,
I am writing to you because I have been having some problems loading my user histories at galaxy site. I can log to my count but there are just some tracks available (the rest of them are not displayed). I don't know where the problem could be? Perhaps it is the size of the tracks. If that were the problem, I could delete some of them (if I could see them). I would appreciate any help you could give me.
Regard,
Gretel Kamm
--
Lic. Gretel Kamm
INGEBI-CONICET
Vuelta de Obligado 2490
1428 Buenos Aires
4783-2871 int. 15
Fax 4786-8578
e-mail kamm@dna.uba.ar <mailto:kamm@dna.uba.ar>
NEU: FreePhone - 0ct/min Handyspartarif mit Geld-zurück-Garantie! Jetzt informieren: http://www.gmx.net/de/go/freephone
--
Lic. Gretel Kamm
INGEBI-CONICET
Vuelta de Obligado 2490
1428 Buenos Aires
4783-2871 int. 15
Fax 4786-8578
e-mail kamm@dna.uba.ar <mailto:kamm@dna.uba.ar>
Empfehlen Sie GMX DSL Ihren Freunden und Bekannten und wir belohnen Sie mit bis zu 50,- Euro! https://freundschaftswerbung.gmx.de
-- http://galaxyproject.org/ http://getgalaxy.org/ http://usegalaxy.org/ http://galaxyproject.org/wiki/
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participants (2)
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Dave Clements
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Jennifer Jackson