Thank you so much for your useful message,Jennifer.The problem is gone after upgrading python from 2.5 to 2.7. Allan

Hi Allan,

It should be possible to just use the save function (disc icon) to download datasets of this size to your local computer. As for curl, this also is an alternative. If it not functioning, you might want to try to see if it will function on other files (not part of Galaxy), just to test to see if the utility is working/up-to-date or that the usage syntax is correct. Just from a quick google I saw that there was a somewhat recent (within last few years) security patch for curl w/ Mandriva 2009 linux, but your system administrator would be the one to contact about this sort of issue (making sure basic utilities are current/functional on the server).

Still, you are having Galaxy issues, and since the distribution that you are running is almost a year old (is from early May 2012), the first thing you will want to do is upgrade. The latest distribution's release notes with links and instructions are available here (for you or to give to your Galaxy administrator): http://wiki.galaxyproject.org/DevNewsBriefs Admin hub: http://getgalaxy.org

If after upgrading you are still having problems, please let us know using the galaxy-dev@bx.psu.edu mailing list (start a brand new thread so that it is tracked correctly). That list is specific for local install help. The developers and dev community can provide feedback based on the information you provide, so please include the new details and any troubleshooting that you do. But, hopefully the upgrade will resolve the issue and that is not needed!

Best,

Jen Galaxy team

On 1/24/13 1:14 PM, Allan Sun wrote:

...

Hello everyone,

We have galaxy-dist-17d57db9a7c0 installed on our Mandriva 2009 64bit.

There are 2 big fasta files,

file A is 4.4G and file B is 3.3G

which I tried to download without success.

I've used browser download,including mozilla,IE and Chrome,also from suggestion by Jennifer: linux command: wget and curl -O.None of them work.

For file A,the downloaded file size is always 450M(9% of total size),no matter which way ( mentionedabove )I use,

For file B,the downloaded file size is 0 byte.

Following is the error report by :curl -O

curl: (18) transfer closed with 4294967296 bytes remaining to read

Any help will be very appreciated.

Allan

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