Hello Kumar,

The NGS queue has been down for several days now. We expect this to be up soon. This is related to the upgrades on the public Main server, as noted in the top banner. Leaving jobs queued will ensure that they are processed when this queue opens again.

The simplest alternatives for temporary, resource intensive, high-priority work include cloud Galaxy instances and potentially Other public Galaxies. But you can also review all options on the Choices wiki, including a local Galaxy, which is very simple to get started with (5-15 minutes) and great for smaller tasks. http://wiki.galaxyproject.org/Cloud (Cloudman, etc.) http://wiki.galaxyproject.org/PublicGalaxyServers http://wiki.galaxyproject.org/BigPicture/Choices

Please know that we are very much aware of the inconvinience this is causing our users. The upgrades to our underlying infrastructure are closer now, just a few weeks out.

Thank you for your patience,

Jen Galaxy team

On 10/2/13 11:18 PM, Kumar Sankaran wrote:

Hi all,

I am trying to perform TopHat for Illumina from Galaxy's Main Server, and it is in queue for the past 3 to 4 days.

Is this normal?

Thanks & Regards,

Kumar.

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