Hello, We've noticed when our users try to download files from our galaxy instance, they are getting a network error and receiving an empty 0 Byte file. I've checked the directory where the datasets are stored and can see that the files in question exist and contain the expected data, but something is interfering with downloading them through the GUI. Do you guys have any suggestions on what could be causing this error? Thanks -Liam Help keep the CCTS funded. Please include the following text on relevant publications: "This publication was made possible by the UAB Center for Clinical and Translational Science Grant Number UL1TR001417 from the National Center for Advancing Translational Sciences (NCATS) of the National Institutes of Health (NIH)."