I am pretty stumped by this - my next actions would be to upgrade to the newest latest_15.03 in case this has been fixed.
If that doesn't fix it I might look at your proxy configuration - is there a proxy server sitting in front of Galaxy? It looks like upload works on this server and I believe that is using the same endpoint POST /api/tools. I don't know why upload would work but all other tools fail - but one possibility is the proxy is blocking the request if it doesn't look like an upload.
-John
On Tue, Apr 21, 2015 at 10:11 PM, Vipin TS vipin.ts@gmail.com wrote:
Hi John,
I am seeing an error in browser console when click on a tool link: POST https://galaxy.cbio.mskcc.org/api/tools 403 (Forbidden)
"<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head> <title>403 Forbidden</title> </head><body> <h1>Forbidden</h1> <p>You don't have permission to access /api/tools on this server.</p> </body></html>
which points to the tool-jobs.js line #65, which is the error part of the Utils.request function. Something related with authentication?
Vipin
On Tue, Apr 21, 2015 at 9:05 AM, John Chilton jmchilton@gmail.com wrote:
Another question is are there any logs indicating issues on the server side and can you open your web console and let us know if there are any errors reported there on the client side (e.g. https://developer.mozilla.org/en-US/docs/Tools/Web_Console).
-John
On Tue, Apr 21, 2015 at 3:45 AM, Hans-Rudolf Hotz hrh@fmi.ch wrote:
Hi Vipin
Is this a new problem you encounter since you have done the upgrade to "latest_15.03"? If so, did you experience any troubles during the database schema upgrade to '128'?
Regards, Hans-Rudolf
On 04/20/2015 08:44 PM, Vipin TS wrote:
Hi dev-team,
I am experiencing an issue with my production instance in dispatching the jobs. When I click on execute button, each tool page shows the popup error message as here: Inline image 1 I am not sure what is happening, not getting any single line of error message in log file.
Here is the version I am using: changeset: 17051:28113eeee212 branch: stable date: Mon Mar 16 22:38:27 2015 -0400 summary: Update tag latest_15.03 for changeset 9f40ff3e3fe1
any suggestions, Thank you!
Vipin | Rätsch Lab
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