We have a CloudMan Galaxy install on Amazon and I'm able to upload FTP files from FireZilla (or programatically through a Java service I wrote). However, I'm unable to download that same file once uploaded. The 550 response is a "Requested action not take. File unavailable (e.g., file not found, no access). I have rwx permissions on the directory and rw permissions on the file.* * * * *Status:* Starting download of /TAF1_ChIP-2.txt *Command: *TYPE A *Response:* 200 Type set to A *Command: *PASV *Response: *227 Entering Passive Mode (10,40,11,236,117,50). *Status: *Server sent passive reply with unroutable address. Using server address instead. *Command: *RETR TAF1_ChIP-2.txt *Response: *550 TAF1_ChIP-2.txt: Operation not permitted *Error: Critical file transfer error* Thoughts? Cheers, Rob