Hi Dallas, this really does look like a permissions issue, could you please double check who owns that file? Alternatively you can just remove all the *.pyc in Galaxy's folders, it will be recreated with proper permissions during the first run. Thanks for using Galaxy, M. On Tue, Jan 16, 2018 at 4:00 PM Thomas, Dallas <Dallas.Thomas@agr.gc.ca> wrote:
Help Please,
So I am feeling a bit dumb right now. I have set-up another local Galaxy test server and have enabled all of the user authentication stuff in the galaxy.ini. I am using nginx for proxy however am not using the external authentication or remote. Every time a user clicks on the User->Register – there is the following error:
Internal Server Error Galaxy was unable to successfully complete your request
URL: http://10.115.0.65:8080/user/create Module galaxy.web.framework.middleware.error:*149* in __call__
<http://10.115.0.65:8080/user/create>app_iter *=* self*.*application *(*environ*,* sr_checker*)* Module paste.recursive:*84* in __call__ <http://10.115.0.65:8080/user/create>*return* self*.*application*(* environ*,* start_response*)* Module paste.httpexceptions:*633* in __call__ <http://10.115.0.65:8080/user/create>*return* self*.*application*(* environ*,* start_response*)* Module galaxy.web.framework.base:*133* in __call__ <http://10.115.0.65:8080/user/create>*return* self*.*handle_request*(* environ*,* start_response *)* Module galaxy.web.framework.base:*191* in handle_request <http://10.115.0.65:8080/user/create>body *=* method*(* trans*,* **** kwargs *)* Module galaxy.webapps.galaxy.controllers.user:*746* in create <http://10.115.0.65:8080/user/create>status*=*status *)* Module galaxy.web.framework.webapp:*810* in fill_template <http://10.115.0.65:8080/user/create>*return* self*.* fill_template_mako*(* filename*,* ****kwargs *)* Module galaxy.web.framework.webapp:*818* in fill_template_mako <http://10.115.0.65:8080/user/create>template *=* template_lookup*.* get_template*(* filename *)* Module mako.lookup:*218* in get_template <http://10.115.0.65:8080/user/create>*return* self*.*_load*(*srcfile *,* uri*)* Module mako.lookup:*283* in _load <http://10.115.0.65:8080/user/create>****self*.*template_args*)* Module mako.template:*218* in __init__ <http://10.115.0.65:8080/user/create>module *=* self*.* _compile_from_file*(*path*,* filename*)* Module mako.template:*245* in _compile_from_file <http://10.115.0.65:8080/user/create>module *=* imp*.*load_source*(* self*.*module_id*,* path*,* open*(*path*,* 'rb'*))* *IOError: [Errno 13] Permission denied: '/home/galaxy/galaxy_dist/database/compiled_templates/user/register.mako.py <http://register.mako.py>'* extra data <http://10.115.0.65:8080/user/create#extra_data>
full traceback <http://10.115.0.65:8080/user/create#full_traceback>
text version <http://10.115.0.65:8080/user/create#text_version>
This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.
Any help would be very much appreciated.
Sincerely
Dallas Thomas ___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/
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