Hi Dallas,
this really does look like a permissions issue, could you please double check who owns that file? Alternatively you can just remove all the *.pyc in Galaxy's folders, it will be recreated with proper permissions during the first run.
Thanks for using Galaxy,
M.
On Tue, Jan 16, 2018 at 4:00 PM Thomas, Dallas Dallas.Thomas@agr.gc.ca wrote:
Help Please,
So I am feeling a bit dumb right now. I have set-up another local Galaxy test server and have enabled all of the user authentication stuff in the galaxy.ini. I am using nginx for proxy however am not using the external authentication or remote. Every time a user clicks on the User->Register – there is the following error:
Internal Server Error Galaxy was unable to successfully complete your request
URL: http://10.115.0.65:8080/user/create Module galaxy.web.framework.middleware.error:*149* in __call__
http://10.115.0.65:8080/user/createapp_iter *=* self*.*application
*(*environ*,* sr_checker*)* Module paste.recursive:*84* in __call__
http://10.115.0.65:8080/user/create*return* self*.*application*(*
environ*,* start_response*)* Module paste.httpexceptions:*633* in __call__
http://10.115.0.65:8080/user/create*return* self*.*application*(*
environ*,* start_response*)* Module galaxy.web.framework.base:*133* in __call__
http://10.115.0.65:8080/user/create*return* self*.*handle_request*(*
environ*,* start_response *)* Module galaxy.web.framework.base:*191* in handle_request
http://10.115.0.65:8080/user/createbody *=* method*(* trans*,* ****
kwargs *)* Module galaxy.webapps.galaxy.controllers.user:*746* in create
http://10.115.0.65:8080/user/createstatus*=*status *)*
Module galaxy.web.framework.webapp:*810* in fill_template
http://10.115.0.65:8080/user/create*return* self*.*
fill_template_mako*(* filename*,* ****kwargs *)* Module galaxy.web.framework.webapp:*818* in fill_template_mako
http://10.115.0.65:8080/user/createtemplate *=* template_lookup*.*
get_template*(* filename *)* Module mako.lookup:*218* in get_template
http://10.115.0.65:8080/user/create*return* self*.*_load*(*srcfile
*,* uri*)* Module mako.lookup:*283* in _load
http://10.115.0.65:8080/user/create****self*.*template_args*)*
Module mako.template:*218* in __init__
http://10.115.0.65:8080/user/createmodule *=* self*.*
_compile_from_file*(*path*,* filename*)* Module mako.template:*245* in _compile_from_file
http://10.115.0.65:8080/user/createmodule *=* imp*.*load_source*(*
self*.*module_id*,* path*,* open*(*path*,* 'rb'*))* *IOError: [Errno 13] Permission denied: '/home/galaxy/galaxy_dist/database/compiled_templates/user/register.mako.py http://register.mako.py'* extra data http://10.115.0.65:8080/user/create#extra_data
full traceback http://10.115.0.65:8080/user/create#full_traceback
text version http://10.115.0.65:8080/user/create#text_version
This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.
Any help would be very much appreciated.
Sincerely
Dallas Thomas ___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/
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