Dear developers, We are experiencing a job dispatching issue on our public galaxy instance ( https://galaxy.inf.ethz.ch/). On the compute machine, I am not able to start the workers. The following messages got from the worker log file: migrate.versioning.repository DEBUG 2018-01-30 12:23:41,816 Repository lib/galaxy/model/migrate loaded successfully migrate.versioning.repository DEBUG 2018-01-30 12:23:41,816 Config: OrderedDict([('db_settings', OrderedDict([('__name__', 'db_settings'), ('repository_id', 'Galaxy'), ('version_table', 'migrate_version'), ('required_dbs', '[]')]))]) After this line, it is restarting the process again and stop at the same message. I have checked the status of the workers through supervisor few times and it exited. -bash-4.2$ supervisorctl status galaxy:worker0 STARTING galaxy:worker0 BACKOFF Exited too quickly (process log may have details) galaxy:worker0 FATAL Exited too quickly (process log may have details) my config/galaxy.ini [server:worker0] use = egg:Paste#http port = 9999 host = COMPUTE.MACHINE.IP use_threadpool = true threadpool_workers = 5 config/job_conf.xml <plugins workers="8"> <plugin id="condor" type="runner" load="galaxy.jobs.runners.condor:CondorJobRunner" /> </plugins> <handlers default="handlers"> <handler id="worker0" tags="handlers"/> </handlers> <destinations default="worker0"> <destination id="worker0" runner="condor"> <param id="request_cpus">1</param> </destination> </destinations> config/galaxy_supervisor.conf [program:galaxy_worker] command = /tools/galaxy_ratschlab/.venv/bin/python ./lib/galaxy/main.py -c /tools/galaxy_ratschlab/config/galaxy.ini --server-name=worker%(process_num)s --log-file=/tools/galaxy_ratschlab/worker%(process_num)s.log directory = /tools/galaxy_ratschlab process_name = worker%(process_num)s numprocs = 2 umask = 022 autostart = true autorestart = true startsecs = 20 user = galaxy environment = VIRTUAL_ENV="/tools/galaxy_ratschlab/.venv",PATH="/tools/galaxy_ratschlab/.venv/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin",PYTHONHOME="/tools/galaxy_ratschlab/.venv" I tried to restart but didn't help, anything wrong with my configuration? Please let me know what you think and need. Thanks in advance! Vipin