Hi Sijung, Sorry to hear about the trouble you're having. However, I'm not able to replicate this issue (across 2 computers and 3 browsers) so can you please share a bit more info from your side. To start, what operating system and browser are you using? Also, can you open the Inspect console in the browser and see if there are errors being reported as well as what those are? Finally, can you make sure the limits for instance type & numbers on your AWS account are not reached.
On Thu, Nov 2, 2017 at 7:15 AM, Sijung Yun sijungyun@yottabiomed.com wrote:
To whom it may concern,
Currently, both of launch.usegalaxy.org and beta.launch.usegalaxy.org has error in launching, so it is not possible to launch at this time. Could you solve this problem as soon as possible? I attach the snapshots. Thanks a lot.
Sincerely,
Sijung
-- Sijung Yun, Ph.D.
Founder and CEO Yotta Biomed, LLC. Bioinformatics Unlimited yottabiomed.com Cell: 240-672-3937 <(240)%20672-3937>
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