What version of Galaxy are you using? I cannot reproduce the issue using the most recent distribution or galaxy-central. Also, there should be a full stacktrace in your paster.log. Can you share that please? Thanks, J. On Sep 27, 2012, at 11:05 AM, Liisa Koski wrote:

Hello, I'm trying to create a custom visualization in Trackster. I am doing the following steps. Visualization -> New Visualization -> Add a Custom Build

I get directed to the url below:

http://galaxy.ca:8080/user/dbkeys?use_panels=True

But the web page says:

Server Error An error occurred. See the error logs for more information. (Turn debug on to display exception reports here)

My paster.log file shows the following:

WSGI Variables -------------- application: <paste.recursive.RecursiveMiddleware object at 0xf070d90> paste.cookies: (<SimpleCookie: __utma='99541067.1404064366.1320847925.1320847925.1320857512.2' galaxycommunitysession='eb142648ac45b770e95464ae1d51cc6457899dd48ca7f3e61a826ece0a2b5d2a65f4ac4aabb6e5e9' galaxyreportssession='c6ca0ddb55be603a922aa045b4afae662fca8487217f2ea25e5b488dcf5d52aefac5347681c8bf98' galaxysession='c6ca0ddb55be603a67ec94afb2c9a07cafdf91af0226f4689d096411ea1bc0c1004977df81ecca90' toolshedgalaxyurl='http://martin.dnalandmarks.ca:8080/'>, '__utma=99541067.1404064366.1320847925.1320847925.1320857512.2; galaxysession=c6ca0ddb55be603a67ec94afb2c9a07cafdf91af0226f4689d096411ea1bc0c1004977df81ecca90; galaxycommunitysession=eb142648ac45b770e95464ae1d51cc6457899dd48ca7f3e61a826ece0a2b5d2a65f4ac4aabb6e5e9; toolshedgalaxyurl="http://martin.dnalandmarks.ca:8080/"; galaxyreportssession=c6ca0ddb55be603a922aa045b4afae662fca8487217f2ea25e5b488dcf5d52aefac5347681c8bf98') paste.expected_exceptions: [<class 'paste.httpexceptions.HTTPException'>] paste.httpexceptions: <paste.httpexceptions.HTTPExceptionHandler object at 0xf0702d0> paste.httpserver.thread_pool: <paste.httpserver.ThreadPool object at 0x2ae44714c0d0> paste.parsed_querystring: ([('use_panels', 'True')], 'use_panels=True') paste.recursive.forward: <paste.recursive.Forwarder from /> paste.recursive.include: <paste.recursive.Includer from /> paste.recursive.include_app_iter: <paste.recursive.IncluderAppIter from /> paste.recursive.script_name: '' paste.throw_errors: True webob._parsed_query_vars: (MultiDict([('use_panels', 'True')]), 'use_panels=True') wsgi process: 'Multithreaded' ------------------------------------------------------------

Any help would be much appreciated.

Thanks, Liisa

___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at:

http://lists.bx.psu.edu/