Hello Emmanuelle,
I just tested FTP upload and is was fine. The problem is the server name, it is now: usegalaxy.org
Same credentials, email and password.
It is difficult to diagnose the URL loading method issue without an example. If this is still a problem today, you can send a URL and we can provide feedback.
https://wiki.galaxyproject.org/Support#Loading_data
Best,
Jen Galaxy team
On 1/21/14 3:54 AM, Emmanuelle Lerat wrote:
Hello everyone
I am trying to upload files on galaxy main since yesterday and I can't get it work.
The files I want to upload are RNAseq fastq files from ENCODE (about 8 Go in size). So I first tried to use the http address of the files. The job is running forever but without finishing and without error message.
I also tried using FTP but in that case, I could not connect to the main.g2.bx.psu.edu server (I get the message "ECONNREFUSED - Connection refused by server"). I am using my email address as login (the same as for galaxy login) and the same password.
Do I do something wrong or is there a global problem?
Thank you in advance for your help.
Sincerely
Emmanuelle