Hello,
The public Main Galaxy has been very slow recently, but you should being seeing performance improvement by now. Allow jobs to run for the best results. http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute
Our apologies for the inconvenience,
Jen Galaxy team
On 8/2/13 9:49 AM, Politz, Samuel M. wrote:
This is a followup to my previous post on this topic. The exact message (in red) that I see after a long delay in running a tool is "An error occurred while getting updates from the server. Please contact a Galaxy administrator if the problem persists." I have seen this message twice while waiting for two unrelated tools to run. There is no green'bug' icon so I could not report this to an administrator. Another main server user reported this error message to the user mailing list as well. The response to their post was to wait a few minutes. Well, in this case I have been waiting overnight.
Best regards,
Sam Politz
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