On Dec 14, 2011, at 11:19 AM, Magdalena Strzelecka wrote:
Hi,
I have submitted some jobs to Tophat, but they have not started since yesterday (Dec 13th); i.e they were in a queue for >12 hrs. I have re-submitted everything again (2 jobs), but the same situation is happening. Is there some issue with Tophat at the moment?
Hi Magdalena,
This was due to a problem with the cluster Galaxy uses to run certain jobs. This was resolved early last week, although there may have been a few intermittent problems after that time. If tophat still has not run successfully, please let us know.
Our sincere apologies for the inconvenience,
Best, --nate
Thanks. M.
Magdalena Strzelecka, PhD
Heald Lab University of California, Berkeley Department of Molecular & Cell Biology 315 Life Sciences Addition # 3200 Berkeley, CA 94720-3200
phone: (510) 643-5002 fax: (510) 643-6791 e-mail: strzelecka@berkeley.edu
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