Hello Elaine,
The Galaxy public instance experienced a temporary cluster problem that is now resolved. Your job should now queue. Should it fail with a cluster error, please re-run.
Our apologies for the inconvenience,
Jen Galaxy team
On 5/21/12 7:00 AM, Elaine Wong wrote:
Dear Galaxy-support, I could not use Galaxy nearly for 2 days, I think there is a problem with the server. If I 'intersect' data sets then it just turned to 'job is wating to run' and never moved on. I have already informed other people working in another city, and they also have the same server problem. I live in the Netherlands (I don't know if you need this info). Could you please give me some information about this problem and how long it will take? Thank you in advance. Kind regards, Elaine Wong
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