Helllo Hans,
Some items to double check:
1 - The ftp server is: "main.g2.bx.psu.edu" 2 - Files are 50G or smaller. This is a hard limit - if your data is larger, a local or cloud instance will be needed: http://getgalaxy.org 3 - FileZilla reports that FTP is successful (there is a tab at the bottom of the UI, click on this and it will list the actual status of transfer, so that there is no ambiguity) 4 - The user/pass credentials used in Filezilla are the same as those being used for your Galaxy account. If you have multiple accounts (you shouldn't...), the data may be in another account. *note:* If you are using multiple accounts, please copy all data to a single account and permanently delete from the others. The public instance supports one account per user only.
If you are over quota (have more than 250G of data), this will prevent moving a data file from the FTP transfer area into a history, but it will not block the FTP transfer itself.
It does sound as if you have already seen the FTP wiki/screencast, but I'll post the wiki just in case: http://wiki.g2.bx.psu.edu/FTPUpload
Hopefully one of these helps to work out the issue,
Jen Galaxy team
On 7/4/12 7:24 AM, Hans Matsson wrote:
Hi,
I´m using Galaxy (main) browser on a Win 7 PC to get statistics from my sequencing runs. Now I have bam files which are too big for upload from my local hard drive so I tried to ftp upload to *main.g2.bx.psu.edu***via a client (FileZilla). The transfer of files seems to be complete but the files do not appear under Get Data/Upload File and I have the message "/Your FTP upload directory contains no files". //I have tried to upload txt, zip, and bam files by ftp but nothing worked./
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/Any suggestions?/
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Many thanks
/Hans
Hans Matsson, PhD
Karolinska Institutet
Department of Biosciences and Nutrition
Novum
Hälsovägen 7-9
SE-141 83 Huddinge, Sweden
Email: Hans.Matsson@ki.se
Phone (office): +46-8-524 81143
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