Hello,
It sounds like you are using the public Galaxy Test instance. We actually do test here, so there is limited to no tool support as it is generally not advised to use unless you have a specific, short term task and accept the risk. There are of course special cases. If you believe that you have one, please email us at galaxy-bugs@bx.psu.edu to explain/discuss, although I cannot guarantee any particular outcome. http://test.g2.bx.psu.edu/
What you probably want to be using is the Galaxy Main instance instead, which has a much larger quota (250G) and job allotment, tool support, and demonstrated software reliability (operations pass our functional testing, among other items). http://main.g2.bx.psu.edu/ (aka http://usegalaxy.org)
Terms & Conditions: Note the terms requiring a maximum of 1 account per user. This is per server - one account on Test and one account on Main is fine. 2 or more on either is not OK, as explained here: http://main.g2.bx.psu.edu/static/terms.html
Server home wiki's, see section #2 for simple quota information: http://wiki.g2.bx.psu.edu/Main http://wiki.g2.bx.psu.edu/Test
Hopefully this helps,
Jen Galaxy team
On 7/18/12 11:44 AM, Hongkyun Kim wrote:
Hi there,
I am a newbie at Galaxy (registered last night), and have been given 10Gb space. I wonder whether I can increase quota size somehow.
I have just uploaded two related files (each 3Gb), and then converted one file to a new format (another 3Gb). Now, I cannot do anything. ___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
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