Hi Dr. Linney, The server is very busy, which may account for the partial downloads. For larger files, it can sometimes help to use a terminal prompt and use a program like curl to retrieve a file. To do this, right click on the disk icon for the dataset, copy the link location, then in a terminal window at the prompt type: prompt$ curl -O '<link>' where <link> is the URL you copied from the disk icon, do not include the "<>" inside the quotes. Please give this a try and see how it works for you, Jen Galaxy team On 7/11/13 8:26 AM, Elwood Linney wrote:
Problem:
when downloading steps in histories back to my computer the files are sometimes incomplete (by incomplete I mean a significantly smaller size that given during the download indicator)
Description:
after processing RNAseq files on main Galaxy I have the memory to download steps or complete histories; this past week I have noticed, in a random way that some individual tophat alignments or cuffdiff analyses do not download completely to my computer--sometimes they do, but its random right now
Questions: Is there something I can do to eliminate this? Does this have anything to do with how busy Galaxy is?
I notice that it sometimes happens even if I try to download one file at a time
el linney Duke University Medical Center
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