3:41 p.m.
Hello,
I have galaxy cloudman running and had tried one time success to log in to retain the
previous data and history after re-launching followed by 1st time restart. Today I am
re-launching again along with the correct size of ebs volumes that I adjusted earlier.
However, my login is not recognized at all ("error:no such user...."). I tried
several time of terminating and restarting and it is still the same. My admin which is
same as the login was able to retained every time. What's the issue with the log in??
It is taking time to repeat previous data/history. I need your help to retrieve my login.
Thank you in advance,
Kathryn
9:49 p.m.
To be clear, your admin user still works on this instance but another one does not? If
this is the case, can you log in as the admin user (and, if not, simply register a new
user and make it an admin) and take a look at the user list in the admin panel?
To get to the user list when in Galaxy, just click "Admin" at the top and then
"Manage Users". Are there users listed? If your user is listed but you're
unable to log in, you can reset your password here.
-Dannon
On Dec 31, 2012, at 10:41 AM, "Sun, Wenping [USA]" <Sun_Wenping(a)bah.com>
wrote:
Hello,
I have galaxy cloudman running and had tried one time success to log in to retain the
previous data and history after re-launching followed by 1sttime restart. Today I am
re-launching again along with the correct size of ebs volumes that I adjusted earlier.
However, my login is not recognized at all (“error:no such user….”). I tried several time
of terminating and restarting and it is still the same. My admin which is same as the
login was able to retained every time. What’s the issue with the log in??
It is taking time to repeat previous data/history. I need your help to retrieve my
login.
Thank you in advance,
Kathryn
___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org. Please keep all replies on the list by
using "reply all" in your mail client. For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists,
please use the interface at:
http://lists.bx.psu.edu/
10:17 p.m.
New subject: [External] Re: galaxy cloudman login
Thank you for the reply.
When I check admin from cloudman interface, I still see myself as admin user. However,
when I went to galaxy web to continue my work, I couldn't login( as error message
below). I can re-register with the same user name/email, however, my history is empty. I
already had much work processed previously.
1. how to retain my previous work?
2. I could not find "Mange User" under admin, either from cloudman and galaxy
web. Where is it?
Thanks,
Kathryn
-----Original Message-----
From: Dannon Baker [mailto:dannonbaker@me.com]
Sent: Wednesday, January 02, 2013 4:50 PM
To: Sun, Wenping [USA]
Cc: galaxy-user(a)bx.psu.edu
Subject: [External] Re: [galaxy-user] galaxy cloudman login
To be clear, your admin user still works on this instance but another one does not? If
this is the case, can you log in as the admin user (and, if not, simply register a new
user and make it an admin) and take a look at the user list in the admin panel?
To get to the user list when in Galaxy, just click "Admin" at the top and then
"Manage Users". Are there users listed? If your user is listed but you're
unable to log in, you can reset your password here.
-Dannon
On Dec 31, 2012, at 10:41 AM, "Sun, Wenping [USA]" <Sun_Wenping(a)bah.com>
wrote:
Hello,
I have galaxy cloudman running and had tried one time success to log in to retain the
previous data and history after re-launching followed by 1sttime restart. Today I am
re-launching again along with the correct size of ebs volumes that I adjusted earlier.
However, my login is not recognized at all ("error:no such user...."). I tried
several time of terminating and restarting and it is still the same. My admin which is
same as the login was able to retained every time. What's the issue with the log in??
It is taking time to repeat previous data/history. I need your help to retrieve my
login.
Thank you in advance,
Kathryn
___________________________________________________________
The Galaxy User list should be used for the discussion of Galaxy
analysis and other features on the public server at usegalaxy.org.
Please keep all replies on the list by using "reply all" in your mail
client. For discussion of local Galaxy instances and the Galaxy
source code, please use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists, please
use the interface at:
http://lists.bx.psu.edu/
10:20 p.m.
New subject: [External] Re: galaxy cloudman login
On Jan 2, 2013, at 5:17 PM, "Sun, Wenping [USA]" <Sun_Wenping(a)bah.com>
wrote:
1. how to retain my previous work?
If you were logged in when you were working previously, we just have to figure out who you
were logged in as, and log back in. You may also want to check "Saved
Histories" to make sure you aren't unintentionally in a fresh history instead of
the one you want.
2. I could not find "Mange User" under admin, either from
cloudman and galaxy web. Where is it?
This is from within the Galaxy interface, not cloudman. Click "Admin" in the
top masthead, and then on the left side you should see a bunch of options. The first of
these should be "Manage users".
3514
days inactive
3516
days old
galaxy-user@lists.galaxyproject.org
3 comments
2 participants
participants (2)
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Dannon Baker -
Sun, Wenping [USA]