To be clear, your admin user still works on this instance but another one does not? If this is the case, can you log in as the admin user (and, if not, simply register a new user and make it an admin) and take a look at the user list in the admin panel?
To get to the user list when in Galaxy, just click "Admin" at the top and then "Manage Users". Are there users listed? If your user is listed but you're unable to log in, you can reset your password here.
-Dannon
On Dec 31, 2012, at 10:41 AM, "Sun, Wenping [USA]" Sun_Wenping@bah.com wrote:
Hello,
I have galaxy cloudman running and had tried one time success to log in to retain the previous data and history after re-launching followed by 1sttime restart. Today I am re-launching again along with the correct size of ebs volumes that I adjusted earlier. However, my login is not recognized at all (“error:no such user….”). I tried several time of terminating and restarting and it is still the same. My admin which is same as the login was able to retained every time. What’s the issue with the log in??
It is taking time to repeat previous data/history. I need your help to retrieve my login.
Thank you in advance, Kathryn ___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
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