Hi Jen, I just tried it again. Just in case I cleared my browser, Firefox, cache, history and cookies, although not memorized passwords. The saved visualization gave me the Guru mediation error ,

GURU MEDITATION: #202b9e1bd2a8460a8089153f0853e7f4,

and when trying to visualize a bam file I get "Could not add this dataset to browser.

4 day weekend, so off for now. Ann

On Wed, 12 Jun 2013 14:39:40 -0700 Jennifer Jackson jen@bx.psu.edu wrote:

Hi Ann,

I was not able to duplicate the behavior, but the way visualizations are launched and the time frame in our logs are both a fit with an earlier known job scheduling delay on the public Main instance. Please try the visualization again, if you haven't already, and let us know if it is still problematic.

Best,

Jen Galaxy team

On 6/11/13 11:16 PM, Ann Holtz-Morris, M.S. wrote:

...

Hi, Earlier today I couldn't add a new visualization. I just was working again and now I cannot load the viualizations that I'd previously set to load (BAM from SAV). I get the message Internal Server Error Galaxy was unable to sucessfully complete your request.... GURU MEDITATION: #ff39a25b2b684850ba01c9bdc9eb8942 Thanks for your help! Ann Ann Holtz-Morris SRA III de Jong Laboratory CHORI Oakland Oakland, CA

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