Hello Emmanuelle, I just tested FTP upload and is was fine. The problem is the server name, it is now: usegalaxy.org Same credentials, email and password. It is difficult to diagnose the URL loading method issue without an example. If this is still a problem today, you can send a URL and we can provide feedback. https://wiki.galaxyproject.org/Support#Loading_data Best, Jen Galaxy team On 1/21/14 3:54 AM, Emmanuelle Lerat wrote:

Hello everyone

I am trying to upload files on galaxy main since yesterday and I can't get it work.

The files I want to upload are RNAseq fastq files from ENCODE (about 8 Go in size). So I first tried to use the http address of the files. The job is running forever but without finishing and without error message.

I also tried using FTP but in that case, I could not connect to the main.g2.bx.psu.edu server (I get the message "ECONNREFUSED - Connection refused by server"). I am using my email address as login (the same as for galaxy login) and the same password.

Do I do something wrong or is there a global problem?

Thank you in advance for your help.

Sincerely

Emmanuelle

-- Jennifer Hillman-Jackson http://galaxyproject.org