hi I still keep having the same upload issues. The upload keeps getting interrupted. The error message I keep getting is below: ftp> put Sample_Index_08.R1.fastq 200 PORT command successful 150 Opening BINARY mode data connection for Sample_Index_08.R1.fastq 421 Service not available, remote server has closed connection I tried to login now, it gave the following error. I am not sure what it means, I am trying to connect from one location as I have been doing during the past few days, and this is the first time I see this errror. 530 Sorry, the maximum number of clients (3) for this user are already connected. ftp: Login failed. 421 Service not available, remote server has closed connection Thanks,f atih On Tue, Aug 21, 2012 at 4:40 PM, Richard Mark White <whiter3@yahoo.com>wrote:

Hi, I have been having FTP issues for the past several days. I am using Filezilla. The upload starts, then stops after about 32MB and the connection closes and tries to reopen, then closes again. I also tried the command line ftp client in win7 with same results.

rich

------------------------------ *From:* Jennifer Jackson <jen@bx.psu.edu> *To:* Fatih Ozsolak <fatihozsolak@gmail.com> *Cc:* galaxy-user@lists.bx.psu.edu *Sent:* Tuesday, August 21, 2012 12:51 PM *Subject:* Re: [galaxy-user] FTP upload problem

Hi Faith,

There was an FTP issue on our side earlier today, but your processing does not quite fit the usual symptoms. Please try to FTP again using a client that will allow interrupted transfers to be resumed (FileZilla, CyverDuck) see if that helps.

You might also want to check your general internet connection - there are several "speedtest" type tools that can detect problems. Use google to locate one or if you have a system administrator they should be able to help.

Very sorry to hear that you are having problems but hopefully one of these options will help,

Jen Galaxy team

On 8/21/12 9:34 AM, Fatih Ozsolak wrote:

...

Hi,

I am trying to upload 12 fastq files to Galaxy via FTP. The FTP is randomly loosing connection, caussing interruption of the upload. Can you let me know what is wrong?

Thanks, fatih

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-- Jennifer Jackson http://galaxyproject.org ___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:

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