That means that the galaxy instance for your cluster didn't start. It probably should have. Can you send me (directly, without the list -- it can contain sensitive info) the cloudman log from the admin panel? -Dannon On Tue, Oct 8, 2013 at 9:17 AM, Yan He <yanhe83@hotmail.com> wrote:

Dear all,****

** **

I just established Galaxy Cloudman on Amazon EC2. I created a cluster named “exon_capture” and uploaded a lot of data to it. After some analysis, I terminated the cluster. The second time I wanted to get access to the “exon_capture” cluster, I created a new instance under the “exon_capture”. However, under this instance, the “access galaxy” button is in grey and not active. I tried several time, but the button was always in grey. Does anyone know what’s wrong? Did I miss something? It may be a very simple question, but it bothers me a whole afternoon. Thanks a lot!****

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Yan****

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