Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and shut down the program for 30 minutes hoping the server will reset the connection but it didnt work. I've done some search on the internet but nothing helped. I noticed that this problem has already been mentioned on the ML but the solution was not given. Anyone could help please? Thanks Delong
Hello Delong, This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested it again right now, and it is functioning for me), please let us know, Best, Jen Galaxy team On 6/10/13 10:50 AM, Delong, Zhou wrote:
Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and shut down the program for 30 minutes hoping the server will reset the connection but it didnt work. I've done some search on the internet but nothing helped. I noticed that this problem has already been mentioned on the ML but the solution was not given. Anyone could help please? Thanks Delong
___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at:
-- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org
Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: "530 Sorry, the maximum number of clients (3) for this user are already connected Error: Critical error Error: Could not connect to server" I tried to re-connect but it still did not work. Could anyone please help me with this? Regards Thanh On Tue, Jun 11, 2013 at 4:16 PM, Jennifer Jackson <jen@bx.psu.edu> wrote:
Hello Delong,
This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested it again right now, and it is functioning for me), please let us know,
Best,
Jen Galaxy team
On 6/10/13 10:50 AM, Delong, Zhou wrote:
Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and shut down the program for 30 minutes hoping the server will reset the connection but it didnt work. I've done some search on the internet but nothing helped. I noticed that this problem has already been mentioned on the ML but the solution was not given. Anyone could help please? Thanks Delong
___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/
-- Jennifer Hillman-Jackson Galaxy Support and Traininghttp://galaxyproject.org
___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at:
Hi Thanh, I am glad the password reset worked. This new issue was on our side and has been corrected again. Please try the FTP upload now. Our apologies for the multiple problems confusing the process, Jen Galaxy team On 6/11/13 3:42 PM, Hoang, Thanh wrote:
Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: "530 Sorry, the maximum number of clients (3) for this user are already connected Error:Critical error Error:Could not connect to server"
I tried to re-connect but it still did not work. Could anyone please help me with this? Regards Thanh
On Tue, Jun 11, 2013 at 4:16 PM, Jennifer Jackson <jen@bx.psu.edu <mailto:jen@bx.psu.edu>> wrote:
Hello Delong,
This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested it again right now, and it is functioning for me), please let us know,
Best,
Jen Galaxy team
On 6/10/13 10:50 AM, Delong, Zhou wrote:
Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and shut down the program for 30 minutes hoping the server will reset the connection but it didnt work. I've done some search on the internet but nothing helped. I noticed that this problem has already been mentioned on the ML but the solution was not given. Anyone could help please? Thanks Delong
___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server atusegalaxy.org <http://usegalaxy.org>. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at:
-- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org
___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org <http://usegalaxy.org>. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at:
-- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org
Hi all, I have been trying to upload my data files from FTP to Galaxy. It worked perfectly yesterday. But now it did not run when I upload. The status is like" Job is waiting to run". But I have waited for many hours. Do you guys know what the problem is? Thanks Thanh On Tue, Jun 11, 2013 at 9:40 PM, Jennifer Jackson <jen@bx.psu.edu> wrote:
Hi Thanh,
I am glad the password reset worked. This new issue was on our side and has been corrected again. Please try the FTP upload now. Our apologies for the multiple problems confusing the process,
Jen Galaxy team
On 6/11/13 3:42 PM, Hoang, Thanh wrote:
Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: "530 Sorry, the maximum number of clients (3) for this user are already connected Error: Critical error Error: Could not connect to server"
I tried to re-connect but it still did not work. Could anyone please help me with this? Regards Thanh
On Tue, Jun 11, 2013 at 4:16 PM, Jennifer Jackson <jen@bx.psu.edu> wrote:
Hello Delong,
This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested it again right now, and it is functioning for me), please let us know,
Best,
Jen Galaxy team
On 6/10/13 10:50 AM, Delong, Zhou wrote:
Hello, I was using the ftp uploading via filezilla. It worked perfectly this morning, but after a disconnection of the internet I can no longer upload any file. This is the message I got: 530 Sorry, the maximum number of clients (3) for this user are already connected I restarted my computer and shut down the program for 30 minutes hoping the server will reset the connection but it didnt work. I've done some search on the internet but nothing helped. I noticed that this problem has already been mentioned on the ML but the solution was not given. Anyone could help please? Thanks Delong
___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/
-- Jennifer Hillman-Jackson Galaxy Support and Traininghttp://galaxyproject.org
___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list:
http://lists.bx.psu.edu/listinfo/galaxy-dev
To manage your subscriptions to this and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at:
-- Jennifer Hillman-Jackson Galaxy Support and Traininghttp://galaxyproject.org
Hello Thanh, The public main Galaxy server is busy today and jobs are known right now to be queuing longer. The best strategy is to allow the jobs to stay queued - they will run when a processing window opens up. This wiki explains how jobs status can be interpreted for datasets in the history panel: http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute Hopefully this helps, Jen Galaxy team On 6/12/13 11:41 AM, Hoang, Thanh wrote:
Hi all, I have been trying to upload my data files from FTP to Galaxy. It worked perfectly yesterday. But now it did not run when I upload. The status is like" Job is waiting to run". But I have waited for many hours. Do you guys know what the problem is? Thanks Thanh
-- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org
participants (3)
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Delong, Zhou -
Hoang, Thanh -
Jennifer Jackson