Hello Martina, how did you try to upload it and on what server? I assume it was usegalaxy.org but please confirm. DId you use the upload button on the main page or *Get Data / Upload File* from the tool menu? How big is the file? thanks Martin, Galaxy team On Mon, Feb 17, 2014 at 11:37 AM, Martina Kracikova < martina_kracikova@yahoo.co.uk> wrote:

Hello,

I tried to upload some fasq data but the jobs never started running and I waited over 20 hours. I deleted them but now even very small jobs in the Galaxy 101 tutorial never start running. My colleague tried to execute the same job in the tutorial and it finished in less than a minute, so is this something to do with my account? I'm a registered user and am only using 8.4MB and am only trying to run 1 job. I would appreciate any help. Thank you!

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