Hi Don,
Haven't seen this before myself, but I did a little digging here: http://docs.sqlalchemy.org/en/rel_0_8/faq.html#mysql-server-has-gone-away
So, to differentiate between those two issues, does this happen very frequently or only after a long idle?
-Dannon
On Wed, Aug 6, 2014 at 3:15 PM, Shrum, Donald C DCShrum@admin.fsu.edu wrote:
On occasion I'm getting and 'Internal Server error' on login with my production galaxy server. If I refresh the page I'm able to login just fine.
This instance of galaxy has an apache frontend and a mysql server on the back end. If I look at my log files I see:
OperationalError: (OperationalError) (2006, 'MySQL server has gone away') 'SELECT galaxy_session.id AS galaxy_session_id.............
It looks like perhaps galaxy is trying to use a stale session or something like that. Has anyone else seen this problem and is there an easy solution aside from having users refresh the page?
Thanks, Don FSU Research Computing Center
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