Hey Rob, The Cloudman FTP installation (and really, Galaxy's FTP integration in general) is designed only to get files *into* Galaxy, not for downloading. For downloading, you'll want to just use regular HTTP requests. -Dannon On Mon, Mar 25, 2013 at 5:07 PM, Rob Leclerc <robert.leclerc@gmail.com>wrote:

We have a CloudMan Galaxy install on Amazon and I'm able to upload FTP files from FireZilla (or programatically through a Java service I wrote). However, I'm unable to download that same file once uploaded.

The 550 response is a "Requested action not take. File unavailable (e.g., file not found, no access). I have rwx permissions on the directory and rw permissions on the file.* *

* * *Status:* Starting download of /TAF1_ChIP-2.txt *Command: *TYPE A *Response:* 200 Type set to A *Command: *PASV *Response: *227 Entering Passive Mode (10,40,11,236,117,50). *Status: *Server sent passive reply with unroutable address. Using server address instead. *Command: *RETR TAF1_ChIP-2.txt *Response: *550 TAF1_ChIP-2.txt: Operation not permitted *Error: Critical file transfer error*

Thoughts?

Cheers, Rob

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