Dear Developers,
We manage a Galaxy instance at Institut Pasteur where there are more than a hundred users. Among them there are postdocs that are meant to
leave the institute.
Our Galaxy instance is configured with LDAP authentication. The LDAP entry is suppressed shortly after the end of contracts.
We are facing the following problem:
A user left a few month ago,
1/ before leaving, she shared interesting histories with another colleague of the lab.
2/ before leaving, the colleague created a copy of every shared history in her own Galaxy account.
3/ The colleague made a few tests to check that the data were really transfered, by displaying them or downloading them and everything was ok.
4/ The time passed and the ldap user account of the user who left was suppressed. We deleted then purged her Galaxy account.
5/ The colleague has tried to relaunch some analysis using the copied histories. The data are there as her colleague is able to download the files or display them, but the jobs haven't been launched. They have remained grey in the copied history.
The problem is that there are no logs at all on the galaxy side. No command line is generated either.
On the reporting side of Galaxy, we see that the jobs have been created but their status remains "NEW'
We know that this will be a recurrent problem if we can't resolve it.
Have someone already complained about something like that?
Best regards,
--
Olivia Doppelt-Azeroual, PhD
Fabien Mareuil, PhD
Bioinformatics Engineer
Galaxy Team - CIB/C3BI
Institut Pasteur, Paris