Hello,
My connection with Galaxy online shutoff last night while I was
transferring data to it. When I tried to connect again with Fetch this
morning I was not allowed and a message like "Sorry the maximum number of
clients for this user are already connected."
I have had what appears to be the bad habit of not logging off to Galaxy.
I am working on the same data sets with three different computers, I only
have one login to Galaxy, so yes, I was logged in on 3 different
computers. When I logged off of them, and tried to transfer data, I still
got the same message.
I realize people might be trying to get around the 250gb limit by having
multiple logins--I am not one of them, I am the only user on the three
computers I am using. If not logging off when I leave the computer is a
problem to Galaxy, I will religiously log off each time I am not using the
computer (the computers are in three different rooms in my lab and my lab
consists of just me and a tech--I am the only one who knows the computer
login for both the computers and for Galaxy).
If I have created a problem by being "lazy", I apologize, but I have grown
dependent upon using Galaxy online and some new data just came in.
Sincerely,
Elwood Linney
Professor of Molecular Genetics and Microbiology
Duke University Medical Center